FAQ

To enroll in a program, you first need to create an account by signing up. Once you're logged in, go to the 'Programs' page from the navigation menu. Browse our available courses and click on the one you're interested in. You’ll be taken to the program page, where you can enroll. Note that enrollment requires an active subscription, which you can set up in the Payment section.

Yes! Our courses are designed for learners at all levels—from absolute beginners to healthcare professionals. Each program includes an overview that outlines its difficulty level and prerequisites (if any).

Yes, your subscription gives you unlimited access to all programs on the platform. You can enroll in and learn from multiple courses at your own pace.

Yes, our programs offer certificates of completion that are officially accredited by UAB University. These certificates carry formal academic credit and are recognized for continuing education and professional advancement.

The subscription costs $10 per month. This gives you full access to all current and future courses on the platform.

No, the subscription gives you access to all available services across FutureMed Academy’s ecosystem, including affiliated platforms like MyMindAid and others we partner with.

You can manage your subscription from your account settings. We use Stripe for secure payments, and you can cancel anytime. Once canceled, you’ll retain access until the end of your current billing cycle.

We accept all major credit and debit cards through our Stripe-powered checkout.

When you choose to subscribe, you'll be securely redirected to our Stripe-powered checkout. There, you can enter your payment details and confirm your subscription. Stripe handles the transaction securely, and once payment is complete, your access to courses and features will be activated immediately.

We do not offer automatic refunds, but if you believe you were charged in error, please contact our support team within 7 days of the charge, and we'll be happy to assist you.

Yes, most of our programs offer a certificate of completion that you can download and share. The certificate verifies that you’ve completed all required lessons and activities in the course.

Yes, the certificates you earn are formally accredited by UAB University and are recognized for academic and professional credit. They can strengthen your resume, support continuing education, and fulfill licensing or credentialing requirements where applicable.

Once you sign up and log in to your account, you’ll see a 'Dashboard' link in the top-right corner of the page. Click it to access your enrolled programs, progress, and account settings.

Click on the 'Forgot password?' link on the login page and follow the instructions. We’ll send you an email with a link to reset your password.

Please make sure you have a stable internet connection and that your browser is up to date. Try refreshing the page or using a different browser. If the issue persists, contact our support team.

Yes, our platform is fully responsive and works on mobile phones and tablets. You can learn on the go, anytime and anywhere.